Debt Relief Order

If you are feeling overwhelmed by debt and searching for help with a debt relief order, you are not alone. Many people in the UK reach this point after struggling with council tax arrears, benefit overpayments, or ongoing pressure from creditors and enforcement agents. When money is tight, even reading about debt solutions can feel exhausting.

This guide explains what a debt relief order is, who it is designed for, and how it works in 2025. UK Debt Support  supports people across the UK by helping them explore debt options calmly and clearly, without judgement and without pressure.

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Debt Relief Order

Summary

A debt relief order is a formal insolvency solution for people on low incomes with little or no spare money or assets. This article explains how a debt relief order works, who can apply, and what it means for your debts in 2026.

What Is a Debt Relief Order?

A debt relief order, often shortened to DRO, is a legal form of insolvency designed to help people who cannot afford to repay their debts and have no realistic prospect of doing so.

It was introduced by the UK government as a lower-cost alternative to bankruptcy for people in financial hardship. According to GOV.UK, a debt relief order freezes qualifying debts for 12 months. If your situation does not improve during that time, those debts are written off.

Key points to understand:

  • A DRO lasts for 12 months

  • You usually make no payments during this period

  • Creditors included must stop chasing you

UK Debt Support can explain whether a debt relief order may be appropriate after an initial fact find.

Who Can Qualify for a Debt Relief Order in the UK?

Debt relief orders have strict eligibility rules set out in law. These rules are overseen by the Insolvency Service and explained in parliamentary briefings from the House of Commons Library.

You may qualify if:

  • Your total qualifying debts are below the current DRO limit

  • You have very little or no disposable income each month

  • You do not own a property

  • Your savings and assets fall within allowed limits

Because these rules are strict, a full assessment is essential. UK Debt Support can talk this through with you and explain whether you may meet the criteria.

Is a Debt Relief Order Right for You?

You can qualify for a Debt Relief Order if all of the following criteria apply:

  • Your qualifying debt should be less than £50,000
  • You have £75 or less left each month after paying household expenses
  • Your total assets are worth no more than £2,000
  • If you own a vehicle, it must be worth less than £4,000
  • You don’t own a house.
  • You haven’t had a DRO in the last six years.
  • You’re not already in another debt plan like bankruptcy or an IVA.

Debts That Can Be Included In a Debt Relief Order:

  • Credit cards and overdrafts
  • Personal loans
  • Rent, utility, and council tax arrears
  • Telephone bills
  • Income tax and benefits overpayments
  • Hire purchase agreements
  • Buy now – pay later agreements
  • Bills for services (vets, solicitors, etc.)
  • Personal debts (friends and family)
  • Business debts

Debts That Can Not Be Included In Debt Relief Order:

  • Magistrates court fines and confiscation orders
  • Child support and maintenance
  • Student loans
  • Social fund loans
  • Compensation for death and injury
  • Debts obtained through fraud
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Debt Relief Order Pros And Cons

Advantages

  • Most qualifying debts are written off after 12 months
  • You don’t make payments toward included debts during the DRO period
  • Creditors can’t pursue you for payment once the DRO is made
  • Much less expensive than bankruptcy
  • No court appearances are required
  • Straightforward application process with adviser help
  • Provides a clean slate after completion
  • Most debts can be included, including rent arrears, fuel debt and Council Tax
  • It’s a formal, legally binding agreement

Disadvantages

  • Stays on your credit file for 6 years
  • Restrictions on company directorship and business activities
  • Your details appear on the Individual Insolvency Register
  • Strict asset limits – homeowners with equity won’t qualify
  • Secured creditors can still take action against you
  • Some debts remain (court fines, student loans, maintenance payments)
  • May affect current or future tenancy agreements
  • Your credit rating will be affected

How Does a Debt Relief Order Affect Bailiffs and Enforcement?

Once a debt relief order is approved, creditors included in it must stop enforcement action. This usually means bailiffs can no longer take action for those debts during the DRO period.

Guidance from the Ministry of Justice confirms that enforcement should pause once a DRO is in place. This protection can be a huge relief for people who feel under constant pressure. UK Debt Support can explain your options and what protection may apply to your situation.

What Happens After the 12 Months?

At the end of the 12-month DRO period, your situation is reviewed. If your finances have not improved significantly, the debts included in the debt relief order are written off.

You must report changes in income or circumstances during the year. Oversight of insolvency processes and public systems is supported by work from the National Audit Office, helping ensure DROs are applied fairly and consistently.

UK Debt Support can explain your responsibilities clearly so there are no surprises.

Conclusion

A debt relief order can provide breathing space if you are overwhelmed by debt and have no realistic way to repay it. It is designed to protect people on low incomes and reduce enforcement pressure while offering a fresh start.

UK Debt Support helps people through an assessment of their debt options, including insolvency solutions such as debt relief orders, IVAs, bankruptcy, or informal arrangements where appropriate. Guidance is only given after an initial fact find and, where criteria are met, insolvency advice is provided in reasonable contemplation of an insolvency appointment.

Key Takeaways

  • A debt relief order is a low-cost insolvency option for people with limited income and assets

  • It can stop enforcement action on included debts

  • Most qualifying debts are written off after 12 months

  • Eligibility is strict and based on a full assessment

  • UK Debt Support can explain debt relief order options calmly and clearly

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frequently asked questions About Debt Relief Order

A Debt Relief Order (DRO) is a formal debt solution designed to help you clear your debts. It normally lasts for 12 months, and, if approved, allows you to stop making payments towards the debt (and any related interest) included within the DRO. After 12 months, you won’t have to pay the debts any more, however, the DRO does stay on your credit reference file for 6 years from the date it was approved.

A debt advisor will calculate your total debt, the value of your possessions and how much money you have left at the end of each month. In order to prove the need for a DRO, this will all need to be evidenced.

A debt advisor will calculate your total debt, the value of your possessions and how much money you have left at the end of each month. In order to prove the need for a DRO, this will all need to be evidenced, which could involve looking at your bank statements.

The level of debt needed for a DRO has no minimum limit (although it does have a maximum one of £30,000).

Yes, bailiffs can still come if your debts are not covered by the DRO. That being said, it’s a formal agreement, so bailiffs will back off for any debts covered by your DRO. If bailiffs arrive for a debt covered by your DRO, immediately contact your provider.

The Insolvency Service should make a decision on your case within 10 working days, so as much as you come prepared to your debt meeting, with evidence of your incomings, outgoings and assets, that will ensure you get it processed as fast as possible.

A DRO is based on your debt level, income, expenditure and assets. You wouldn’t be eligible if your debts amount to more than £30,000, your disposable income is over £75 per month, or your assets total over £2,000. You must also have not had a DRO in the last six years, are not currently subject to a bankruptcy, IVA or an interim order, and you must have lived or worked in England or Wales in the last 3 years. Finally, you must be a resident of England or Wales. Ineligibility for a DRO doesn’t necessarily mean you’re stuck and there may be other options out there for you. Speak to us for more advice.

Any creditor may object to the DRO being made, however, they can only do this on certain grounds, such as they don’t feel you’re eligible, however, they can’t object to being included on the DRO. If the creditor is covered on the DRO, you’re safe from them.

After 12 months on a DRO, your debt are effectively written off if your situation has not improved. You won’t receive any kind of formal ending notification. As your debt will be written off at this stage, these debts will appear on your credit file for 6 years from the ending date. That’s because all debts, unpaid or resolved, stay on your credit file for 6 years.

It may be more difficult to get a phone contract with adverse credit, but there’s no terms within the DRO that says you can’t get a contract. However, you should check with your adviser if the contract can be covered as expenditure, due to contracts often covering the cost of the handset as well as the service you receive from them.

It’s possible your bank account will be frozen under a DRO, this would be especially true if you have an overdraft as that will enter your DRO. If your account is frozen, you’re free to open an account with a different provider, however, it’s likely to be restrictive and you may only be eligible for a basic bank account.

There’s quite a strict criteria to be eligible for a DRO. You must owe less than £30,000 in total, your savings and assets (including vehicle, if you own it) must be below £2,000, you don’t have enough money at the end of the month to make your repayments. You must also have not had a DRO in the last six years, are not currently subject to a bankruptcy, IVA or an interim order, and you must have lived or worked in England or Wales in the last 3 years. Finally, you must be a resident of England or Wales.

During the duration of a DRO, there are a few things you can’t do, such as getting credit for more than £500 without telling the lender you have a DRO. You also can’t trade a business in a different name to the one in which you were given the DRO, without explaining the link with anybody you do business with. You also can’t be involved with promoting, managing or setting up a limited company without permission from the court. Finally, you won’t be able to act as a company director without prior permission from the court. Breaking any of these restrictions is an offence and could lead to a fine or imprisonment.

If your DRO is approved, you don’t need to pay anything to your creditors, and can use your disposable income as you wish. However, in practice, If you have over £75 of disposable monthly income, you wouldn’t be eligible for a DRO, so affording a holiday may prove difficult.

The criteria for a DRO is very strict and rejection is common. It could be that you don’t meet the minimum criteria or you didn’t provide further information requested. It’s also possible that the official receiver believes you haven’t been honest in your application.

If you have all your evidence ready to produce prior to getting debt advice, and if your debt advisor believes a DRO would be the best option, the application can be submitted in a matter of days. The Insolvencty Service then make a decision on your application and that will usually take around 10 working days.

A DRO is a form of insolvency, and as such, could affect your ability to secure a new job. If you’re currently in work and worried about what the effect will be, you’re best off talking to your employer. Some industries such as security, finance or legal may have restrictions on employees being insolvent.

A DRO and an IVA are both valuable solutions, really aimed at different levels of debt, so comparing them to each other is largely pointless, as eligibility for one usually negates eligibility for the other. A DRO will clear your debt sooner, but has very strict criteria, whereas an IVA will last longer, but has looser requirements.

Providing your vehicle is worth less that £2,000 or adapted to support a disability, it won’t count as an asset (but this only covers 1 vehicle) if you own it. If your vehicle is on HP, however, the situation is complicated. You don’t actually own the vehicle, so it won’t be counted as an asset, however, the maximum disposable income is £75 which doesn’t leave much room for HP, insurance and road tax, as well as your other living expenses. There may also be an insolvency clause within your HP contract, so you’ll need to check the terms.

Yes, it certainly can do. As a formal debt solution, insurers can consider you a higher risk, because you’re more likely to miss payments.

While it doesn’t specifically cancel the CCJ (if it’s already been issued) you will still be protected and they won’t be able to send bailiffs to collect the debt. A DRO will also prevent your creditors from taking you to court to get a new CCJ applied.

If your debt relief order is already in effect, a Universal Credit applicant can apply for any kind of advance, and is recoverable in full, as normal. If your advance was taken out before the start of the DRO, it will be included within the DRO as any other eligible debt would.

You can visit the Money Helper website to find out more about managing your money and to get free advice, they are an independent service set up to help people manage their money

UK Debt Support is a trading style of SLWB LTD (Company No. 16451543).
Registered Office: Second Floor A, Cheadle Place, Cheadle, Cheshire, England, SK8 2JX.

Adam Southard is authorised as a Licensed Insolvency Practitioner in the United Kingdom by the Insolvency Practitioners Association, We only provide advice after completing or receiving an initial fact find where the individual(s) concerned meet the criteria for one of our insolvency solutions, therefore, all advice regarding Individual Voluntary Arrangements (IVA) is given in reasonable contemplation of an insolvency appointment.

Adam Southard is licensed to act as an Insolvency Practitioner in the UK by the Insolvency Practitioners Association. Office Holder No. 11930

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We provide solutions to individuals throughout the UK, We Will help recommend solutions available to your circumstances in which you can then make an informed decision about which solution you qualify for is best for you and your circumstances.

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